Smart home security is now an essential part of modern living. With more homeowners turning to affordable surveillance systems, brands like Beiou, Eufy, and Kangaroo have become popular choices. These cameras offer a range of features like real-time video monitoring, two-way audio, motion alerts, and cloud storage. However, many users struggle with setup issues, especially when it comes to resetting and reconnecting the Beiou indoor outdoor camera.
This guide walks you through the full process to reset and reconnect Beiou cameras, including troubleshooting steps, app integration, Wi-Fi setup, and comparisons to similar models from Eufy and Kangaroo. Whether you’re facing issues after a power outage or need to reconnect after changing your Wi-Fi, you’ll find answers here.
Introduction to Beiou Indoor Outdoor Cameras
Beiou cameras are designed for both indoor and outdoor use, giving you flexibility in where and how you monitor your space. They typically feature 1080p or higher resolution, motion detection, night vision, and support for both cloud and local SD card recording.
They’re a good option for budget-conscious users, but like most smart cameras, they can become unresponsive or disconnected from the network. That’s when you’ll need to reset and reconfigure the device.
Why You Might Need to Reset Your Beiou Camera
There are several situations where you might be required to reset your Beiou camera:
The camera no longer connects to Wi-Fi
You’ve switched routers or changed your Wi-Fi password
You’ve changed smartphones or reinstalled the app
The camera is showing as “Offline” in the app
You experience glitches like lagging video or delayed motion alerts
You want to give the device to someone else
A reset wipes the camera’s previous settings and lets you start fresh. This is especially helpful when the camera is stuck or not appearing in the app.
How to Factory Reset a Beiou Camera
Resetting the Beiou camera is fairly easy, but it’s important to follow the correct procedure to avoid failed attempts.
First, make sure your camera is plugged in and powered on. Then, look for the small reset hole typically located on the back or bottom of the device.
Insert a pin or paperclip into the hole and press and hold the reset button for about 10 to 15 seconds. You’ll notice either an LED light start flashing rapidly or hear a voice prompt indicating that the camera has entered reset mode. Once you hear or see this, release the button.
Give the camera about 30 to 60 seconds to complete the reset process. When it’s ready, it should signal that it’s now in pairing mode and ready to connect.
How to Reconnect Beiou Camera to Wi-Fi
After the reset, you need to reconnect the camera to your Wi-Fi network using the Beiou mobile app. Make sure your phone is connected to a 2.4GHz Wi-Fi network, as most Beiou cameras do not support 5GHz.
Open the Beiou app and tap “Add Device.” Select your camera model from the list and follow the on-screen prompts. You’ll likely be asked to input your Wi-Fi name and password.
In some models, the app will generate a QR code on your phone’s screen. Hold this QR code in front of the camera lens at about 6 to 8 inches away. The camera will scan the QR code and attempt to connect.
Once it successfully pairs, the app will notify you that the device has been added, and you’ll be able to see the live camera feed.
If pairing fails, go back and repeat the reset process to try again.
Reconnecting After a Power Outage
A common issue with smart cameras is that they fail to reconnect automatically after a power or internet outage. If this happens with your Beiou camera, try the following steps:
Unplug the camera from its power source and wait 30 seconds.
Plug it back in and give it a minute to reboot.
Open the Beiou app to see if the device reconnects.
If it still shows as “offline,” perform a full reset and re-pair the camera with your app.
Also, check that your Wi-Fi is working and that your router hasn’t changed its SSID or password, which would break the camera’s connection.
Common Issues and Fixes
Even after following the instructions, some users run into issues during setup. Below are some of the most frequent problems and how to fix them:
The Camera Won’t Reset
Ensure you’re holding the reset button long enough—at least 10 seconds. If you’re unsure whether the button is being pressed properly, try using a different pin or paperclip.
The Camera Can’t Find Wi-Fi
This usually happens when your router is broadcasting a 5GHz signal. Switch your phone and camera to a 2.4GHz network. Also, make sure your Wi-Fi password doesn’t have any special characters or spaces that might cause errors during pairing.
The QR Code Doesn’t Scan
Increase your phone’s screen brightness and make sure the lens is clean. Hold the screen steady at about 6–8 inches from the camera and avoid moving it too quickly.
App Says Device Offline
Try rebooting your router and powering off the camera for 30 seconds. If that doesn’t work, reset the camera and re-add it in the app from scratch.
Comparing Beiou with Kangaroo and Eufy Cameras
While Beiou cameras are a great option, it’s helpful to compare them to similar products like Kangaroo and Eufy, especially when troubleshooting or setting up.
Kangaroo Indoor + Outdoor Camera
Kangaroo cameras are also entry-level devices that are easy to use. To reset them, simply press and hold the grey button located on the underside of the device for about 15 seconds. You’ll hear a voice prompt that says, “System will reset,” followed by another message that says, “Your device is ready to pair.” Once reset, you can reconnect using the Kangaroo mobile app.
Kangaroo devices tend to handle power outages better than Beiou, as they often reconnect automatically. However, when they don’t, the reset process is just as simple.
Eufy Cameras (2C, Indoor 2K, HomeBase 2)
Eufy provides a more premium experience with a smoother app interface and more robust features. Still, they require occasional resets.
EufyCam 2C can be reset by pressing the Sync button for 10 seconds until you hear two beeps.
Indoor Cam 2K Pan & Tilt features a reset button under the lens. Press and hold it for 10 seconds.
Eufy HomeBase 2 has a tiny “CYCLE” button on the back. Press it with a pin until you hear “HomeBase is resetting.”
After reset, you can add the devices again via the Eufy Security app. Note that Eufy cameras also work best on 2.4GHz Wi-Fi networks and have similar pairing processes using QR codes or audio feedback.
What to Do If Reset Still Doesn’t Work
Some users report their cameras still don’t work after several resets. Here are a few advanced troubleshooting steps you can try:
Use a different power adapter or USB cable: Believe it or not, some Beiou and Eufy cameras only work reliably with certain power sources.
Try a different mobile device: Sometimes, app glitches on your phone can interfere with pairing.
Reinstall the mobile app: A fresh install can fix bugs or login issues.
Move closer to your router: Weak signals can prevent successful pairing.
Check for firmware updates: In some rare cases, older firmware can cause pairing failures.
Final Thoughts
Setting up a Beiou indoor outdoor camera isn’t overly complicated, but it does require attention to detail. If your device is offline, unresponsive, or being used on a new network, a reset is the fastest way to bring it back online. Just make sure you use a 2.4GHz Wi-Fi connection, follow the pairing steps in the app carefully, and listen for feedback from the device itself.
It’s also helpful to be familiar with similar brands like Kangaroo and Eufy, as many of their troubleshooting steps mirror those of Beiou. With just a little patience, you’ll have your home monitored again in no time.
For more smart home tutorials, tips, and in-depth troubleshooting guides, visit Dwellmend.com—your go-to source for smart living simplified.